Processing / Shipping

Our Processing / Shipping Policy

Our processing and shipping time varies depending on the manufacturer or designer.  Here are general guidelines:

Handmade Jewelry - Processing Time is 3 - 5 business days / shipped first class

Ready Made Jewelry (no customization) - normally ships the same day or early next via USPS first class

Custom Wind Chimes - 5 - 7 business days - normally ships Priority 2-3 Days

Pre-Engraved Wind Chimes - 3 - 5 Business Days - normally ships Priority 2 - 3 days

Other Personalized Items - Normally 5 - 7 Business Days

 

Rush Services:

If you require an order to be rushed, please CONTACT US for an estimated delivery and cost.

Canadian & International Orders:
APO, International, and Canadian orders:

Most of our products are not eligible for international shipping.  However, some of our jewelry and wind chimes will be shipped out of the US.  Before placing an order, please contact us with your item number and shipping cost request before placing your order.

International orders can take up to 2 weeks to clear customs and be delivered to the shipping address. Please be aware we are not responsible for tariff and custom duties. International and Canadian shipments will receive a surcharge- a difference between what was actually charged and what it actually cost our business to send the package. We also insure all international orders. All APO/FPO orders may receive an additional $15-$20 handling charge as they must be hand delivered to the USPS(per Federal law) and must be insured. APO/FPO orders are not eligible for any type of "Free Shipping" promotions.  

Please do not hesitate to contact us with any questions or special needs concerning the shipment of your order.